The Pakistan Telecommunication Authority (PTA) has advised mobile users across Pakistan to enable Voice over LTE (VoLTE) and Wi-Fi Calling on their phones to improve call quality and reduce call connection delays. The advisory was issued through PTA's official social media channels on October 15, 2026, and reported by national media the following day.
According to the PTA, users who experience unclear voice or delays when placing calls on 4G/LTE networks should first check their phone settings and make sure the 4G/LTE option is turned on. Here is what the advisory means, and how to activate both features on your phone in minutes.
What Are VoLTE and Wi-Fi Calling?
VoLTE (Voice over LTE) lets your phone carry voice calls over the 4G network instead of dropping down to older 2G/3G networks. The result is clearer voice quality and much faster call connection. For VoLTE to work, your handset, your SIM card and your mobile operator must all support it.
Wi-Fi Calling (also called VoWiFi) routes your calls through a Wi-Fi internet connection. This is especially useful inside homes, offices and basements where the mobile signal is weak but Wi-Fi is available. Your phone must have the feature, your operator must support it, and you must be connected to an active Wi-Fi network.
How to Enable VoLTE on Your Phone
On Android
- Open Settings and go to Network & Internet (or Connections / SIMs, depending on your phone).
- Select your SIM card.
- Make sure Preferred network type is set to 4G/5G (LTE).
- Turn on the VoLTE (or "4G Calling") toggle if you see it.
- Restart the phone if the option only appears after a reboot.
On iPhone
- Open Settings, then Cellular (or Mobile Data).
- Tap Cellular Data Options and make sure Voice & Data is set to 5G or 4G/LTE.
- Return to the Cellular menu and look for the Wi-Fi Calling option (see below) — on iPhone, VoLTE works automatically once LTE is enabled and supported.
How to Enable Wi-Fi Calling on Your Phone
On Android
- Open Settings and go to Network & Internet or Connections.
- Look for Wi-Fi Calling (sometimes under the SIM card settings or "Mobile network").
- Turn the toggle on and connect to a Wi-Fi network.
On iPhone
- Open Settings, then Cellular.
- Tap Wi-Fi Calling and turn on Wi-Fi Calling on This iPhone.
- Follow any on-screen confirmation from your operator.
If you cannot find these options, your phone model or software version may not support them — or your operator may not have enabled the feature on your account. Sharing this guide helps too: turn these steps into a shareable link or QR code with a free QR code generator so family members can scan it and follow along.
Important Things to Check First
- Your SIM must be 4G-enabled. The PTA specifically warns that older SIM cards may not support 4G or VoLTE — visit your operator's service centre for a free or low-cost SIM replacement.
- Your operator must support the feature. Jazz, Telenor, Zong and Ufone all offer VoLTE and Wi-Fi Calling in Pakistan, but availability can vary by city and plan.
- Your phone model matters. Most phones launched in the last five years support VoLTE, but very old or grey-import handsets may lack it.
- Turning it on does not guarantee perfect calls. The PTA itself notes that results depend on your device, operator support and connection quality.
Why This Advisory Matters in Pakistan
Many Pakistanis work, study and live in buildings with weak indoor signals — basements, apartments and concrete offices where regular calls drop or break up. Wi-Fi Calling is free to use (it does not add extra charges beyond your normal plan, though you should confirm with your operator) and can turn a frustrating call experience into a clear one. VoLTE also means your phone no longer needs to switch networks to place a call, which is why calls connect faster. If your phone is old and lacks these features, a budget upgrade could be worth it — browse options on our JustMobilePk Store page for phones that support modern calling features.
FAQs
Does Wi-Fi Calling cost extra in Pakistan?
Wi-Fi Calling normally uses your existing call package — there is no separate charge, but confirm with your operator, as plans can differ.
Why can't I see the VoLTE or Wi-Fi Calling option on my phone?
Either your phone model does not support the feature, your SIM is too old, or your operator has not enabled it on your account. Update your phone software, check with your operator, and consider a SIM replacement.
Will enabling VoLTE improve my internet speed?
No — VoLTE only improves voice calls. Your mobile internet speed depends on your network coverage and plan.
Is Wi-Fi Calling safe to use on public Wi-Fi?
It is best to use Wi-Fi Calling on your home or office network. On public Wi-Fi, the call itself is encrypted by your operator, but avoid sensitive activities on unsecured networks.
Conclusion
The PTA's October 2026 advisory is a simple reminder: two free settings on your phone — VoLTE and Wi-Fi Calling — can fix unclear voice and slow call connections for many users. Check your settings today, upgrade your SIM if needed, and enjoy clearer calls wherever you are in Pakistan.
